Little Blue Door Privacy Policy

Little Blue Door Ltd understands the importance of your privacy and respects your right to control how your personal information is used. We are committed to ensuring that your personal information (including credit card details) remains secure and confidential and is used only for its intended purpose. This privacy policy outlines how we collect, use, store, and share your personal information.

THE DATA WE COLLECT AND HOW WE COLLECT IT

We may collect, store, and use the following kinds of personal information:

  • Your name, telephone number, mobile number, postal and email address
  • Information about your computer and your use of our website (e.g. IP
  • address, browser type, referral source, page views)
  • Payment information including credit or debit card number, cardholder name,
  • expiry date, and CVV number (when you make a purchase)
  • Your travel preferences, room type, and past travel experiences

WE MAY ASK YOU FOR PERSONAL INFORMATION WHEN:

  • You make a booking or purchase
  • You register for newsletters, competitions, or promotions
  • You provide feedback or participate in surveys

Telephone calls may be recorded or monitored for quality and training purposes. Any personal information obtained during a call will be handled in accordance with this policy.

USE OF COOKIES

We use cookies to improve your experience on our website. Cookies temporarily store information within your browser, helping us recognize the device used to access our website.

USING YOUR PERSONAL INFORMATION

We may use your personal information to:

  • Administer and personalise the website
  • Respond to queries and process reservations
  • Supply services purchased via our website
  • Issue invoices and process payments
  • Track usage and request feedback
  • Send notifications you have requested
  • Send marketing communications (you can opt out at any time)

DISCLOSURE OF INFORMATION

We may share your information with our employees, suppliers, or subcontractors as necessary. We may also disclose your personal information:

  • When required by law
  • To protect legal rights and prevent fraud
  • As part of a business sale or asset transfer
  • Under legal obligations enforced by a court or regulatory authority

INTERNATIONAL DATA TRANSFERS

Your data may be stored and processed outside the UK/EU, including countries without the same data protection laws. By providing your data, you consent to such transfers.

DATA PROCESSING

Little Blue Door Ltd will process your personal data only as necessary to fulfil your travel booking, make changes, or issue refunds. We do not process your data for any unrelated purposes or share it with third parties without consent.

CREDIT CARD SECURITY

We comply with the PCI Security Standards Council's current Data Security Standards in processing or transmitting your card information.

DATA SECURITY

We implement reasonable technical and organisational measures to prevent misuse or loss of your personal information. Our servers are secured by password and firewall protections, and sensitive transactions are encrypted via SSL.

POLICY AMENDMENTS

We may update this privacy policy by posting a new version on our website. Please check this page periodically to ensure you agree with any changes.

YOUR PRIVACY RIGHTS

You may request access to the personal information we hold about you. Requests must include proof of identity (e.g. certified ID and a utility bill). We may refuse requests as permitted by law.

You may opt out of marketing emails by using the "unsubscribe" link or by contacting us at info@littlebluedoor.io.

THIRD-PARTY WEBSITES

Our site may contain links to third-party websites. We are not responsible for their privacy policies or practices.

UPDATING YOUR INFORMATION

Please notify us of any changes to your personal information by emailing info@littlebluedoor.io.

INTELLECTUAL PROPERTY

All content on our website is owned or licensed by Little Blue Door Ltd. You may print or download material for personal use only. You must not reproduce or modify website content for commercial use without permission.

CONTACT

If you have any questions about this privacy policy or how we handle your personal information, please contact us at info@littlebluedoor.io.

DATA CONTROLLER

The data controller is: Little Blue Door Ltd

Company No. 15504914